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Support

If you're experiencing a problem with one of our Undercroft Network hosted web sites, please fill out and submit the support request form. You may also want to check out some known problems.

For suggestions, or requests for information, please use our Contact Us page.

Support Request

When you submit your support request, it will be entered into our database for tracking purposes.  Periodically we will post notices regarding support requests reported by our customers in the Known Problems section of this page, and tips or workarounds on the FAQ page.  Please be as specific as possible when describing the problem.

  1. What service is this request for?
     

    Other?


  2. Please enter a brief one-line description of the request:


  3. If there is a particular problem you are reporting, please describe it clearly:
     
     
  4. Please provide us with the following information in case we need to contact you:

Name:  

Phone:

Email:  

       

 

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Known Problems

The following is a list of some known problems with our services; we are working to correct them ASAP.  Disable pop up blocker to see solutions.

  • Phone support - not available
  • Forwarded email forwarding returned undelivered when using Thunderbird Click Here

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Web Sites 101 | Services | Site Planning | Update Your Site | Support | Contact Us

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